REFUND/CANCELLATION POLICY

Effective Date: 4th May, 2024

Thank you for choosing BlinkCompose, your AI-powered email composition software. This policy outlines the terms and conditions for refunds and cancellations for our subscription and one-time purchase plans.

Subscription Cancellation Policy

  • Cancel Anytime: You can cancel your BlinkCompose subscription at any time. To avoid being charged for the next billing cycle, please cancel at least 48 hours before the current cycle ends.
  • How to Cancel: To cancel, log in to your account and go to “Subscription” or “Account Settings,” then select “Cancel Subscription.” You can also contact our support team at support@blinkcompose.com for assistance.
  • No Prorated Refunds: When you cancel, you will continue to have access to BlinkCompose until the end of your current billing cycle. We do not offer prorated refunds or credits for partial usage.
  • Reactivation: If you decide to reactivate your subscription, you can do so through your account settings. Note that reactivation will be subject to current pricing and terms.

Refund Policy for One-Time Purchases

  • No Refunds for One-Time Purchases: BlinkCompose offers a free plan so users can test the app before purchasing. Because of this, we do not offer refunds for one-time purchase plans.
  • Exceptional Circumstances: Refunds for one-time purchases are only considered in cases of significant technical issues or system malfunctions that prevent you from using the product as intended. These are assessed on a case-by-case basis.
  • How to Request a Refund: If you experience a significant technical issue that justifies a refund, contact our support team at support@blinkcompose.com. Provide your order details, the reason for the refund request, and any supporting evidence. Refund requests are generally reviewed within 7 business days.

Contact Us

If you have any questions about this policy or need assistance with cancellations or refunds, please contact our support team at support@blinkcompose.com.

 

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